TeleWellnessMD Blog

Subscribe and Save - VIP Mobile Club

Posted by Molly Hunsinger on May 21, 2018 9:44:29 AM

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The TeleWellnessMD VIP Mobile Club is an SMS text alert program that sends customer service and exclusive promotional text messages to TeleWellnessMD clients who’ve opted in as mobile subscribers.  With the new program, clients can not only conveniently communicate with TeleWellnessMD advisers about provider appointments, they can also receive special offers for prescription refills and product orders.

Ready to sign up and start saving?

3 Simple ways to join!

  1. Click here and submit your phone number to opt in.  
  2. Text “WELLNESS” to 55702 from your mobile device.
  3. During keyword campaigns, text the keyword being promoted to 55702 from your mobile device for exclusive offer codes.

Questions?

VIP Mobile Club FAQ

Q: Can I get the offer without a cell phone?

A:  No. Offers are exclusive to VIP Mobile Club subscribers, and subscriptions require a cell phone number to opt in and receive notifications via text message.  If you don’t have a cell phone, sign up for our newsletter list.

Q: Do I have to be a VIP Mobile Club subscriber to get the offer?

A: Yes, you must opt in to the program to receive the exclusive offer codes.

Q: Why didn’t I get an offer?

A: If you are a VIP Mobile Club subscriber and still haven’t received your offer via text from short code 55702 (US only). Sometimes it takes a moment to receive the offer due to high volume. In addition, please make sure you haven’t texted keywords like "STOP" to 55702.  Also, some wireless providers, such as Sprint or T-Mobile, may block short codes, in which case you'll want to give them a call to clear things up. You also need to make sure you’re entering a valid mobile number. Our system doesn’t support Google Voice or landlines.

Q: I don’t have a mobile device.  How do I get the offer?

A: Mobile offers are only available via a mobile device. Offers are delivered exclusively via text message.

Q: If I have a medical issue, can I just text it?

A: No.  There is no medical provider assistance available through the VIP Mobile Club. However you can communicate with TeleWellnessMD advisers about Wellness Consultation appointments and prescription refills through the VIP Mobile Club client services line by texting “HELP” to (727) 217-5327 during business hours (M-F 9 a.m. - 5 p.m. EST.)

Q: How do I know if my mobile offer is still valid?

A: Most offers include expiration date information within the text message.  Click here to visit our Today’s Offers page for more information, or contact our client services department.  

Q: How do I stop receiving text messages from the TeleWellnessMD VIP Mobile Club?

A: If you'd like to opt out, simply text "STOP" to (727) 217-5327 or short code 55702.

Topics: Client Services

Molly Hunsinger

Written by Molly Hunsinger

Molly Hunsinger is a communications professional and certified group exercise instructor and fitness trainer. Her medical, health and fitness industry background spans nearly three decades with experience working as an instructor trainer, staff trainer, facility manager, group exercise program manager, physician relations manager and marketing director. As a media professional, she has developed and launched award-winning allied marketing and advertising campaigns for luxury retailers, leading nonprofit organizations and foundations and written numerous articles and blogs for both digital and print publications. Molly holds a bachelor’s degree in mass communications from the University of South Florida with a concentration in journalism and digital media studies.